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RAW AND VIRGIN HAIR EXTENSIONS FAQ
Frequently asked questions
General
Virgin hair is 100% human hair that has not been chemically processed but may be lightly steamed for texture consistency.
Raw hair is completely unprocessed, collected from a single donor, and comes in its most natural state with no alterations. Raw hair typically has more natural variation and tends to last longer.
With proper care:
* Virgin hair can last 1–2+ years
* Raw hair can last 2–5+ years
Longevity depends on maintenance, product use, and how often the hair is worn.
Yes! Both virgin and raw hair can be colored, lifted, and styled just like your natural hair. For best results, we recommend having a professional colorist handle any chemical processing, especially for raw hair.
Minimal shedding is normal with all hair extensions. Our bundles are double-wefted to reduce shedding.
Tangling can occur if the hair is not properly maintained, especially with curly or wavy textures. Regular detangling and moisturizing will keep your hair smooth.
This depends on your desired fullness and length:
* 12”–18”: 2–3 bundles
* 20”–26”: 3–4 bundles
* 28”+: 4+ bundles
For fuller looks or custom installs, you may need additional bundles.
Absolutely. Our hair is 100% human hair and can be styled with heat tools. Always use a heat protectant to maintain the integrity of the hair.
* Use sulfate-free shampoo and conditioner
* Moisturize regularly
* Detangle from ends to roots
* Avoid excessive heat
* Store properly when not in use
Treat the hair like your own for the best results.
We offer a variety of textures including straight, body wave, deep wave, curly, and more. Raw hair textures may vary slightly from bundle to bundle, which adds to their natural look.
Yes, we offer matching closures and frontals to complete your install for a seamless and natural finish.
Orders are typically processed within 2–3 business days. Shipping times vary based on your location and selected shipping method.
Due to the nature of our products, all sales are final. We do not accept returns or exchanges once the hair has been opened or used. Please ensure your order is correct before purchasing.
* Choose virgin hair if you want a polished, uniform look at a more affordable price.
* Choose raw hair if you want the highest quality, longest lifespan, and a more natural, luxurious appearance.
Yes, most bundles come in a natural black or dark brown shade. Since raw hair is unprocessed, slight variations in color may occur.
Yes! Our hair is designed for multiple installs. With proper care, you can reuse the bundles several times.
If you have any questions or concerns, please contact our customer support team via email at jassyextensions@yahoo.com or through our website’s contact form. We’re always happy to help!
Reach out to us anytime, we’re here to make your hair experience effortless and luxurious.
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