STORE POLICY

At Jassy Extensions LLC, your satisfaction is our top priority. We are committed to providing exceptional service along with premium raw and virgin hair extensions you can trust.

Our Customer Care team is here to assist you with:

• Order inquiries and updates

• Product questions and recommendations

• Shipping and delivery support

• Returns and exchange requests

We strive to respond to all inquiries within 24–48 hours (business days). Please note that response times may be slightly longer during holidays, new product launches, or sales.

Contact Us:
Email: jassyextensions@yahoo.com
Business Hours: Monday – Friday, 9AM – 5PM (EST)

To help us assist you as quickly as possible, please include your full name and order number in all emails regarding an existing order.

At Jassy Extensions, we value every customer and appreciate your support. Thank you for choosing us to be part of your beauty journey.

At Jassy Extensions LLC, we are committed to protecting your privacy and ensuring a safe and secure shopping experience.

​

Personal Information
When you place an order or contact us, we may collect personal information such as your name, email address, shipping address, and payment details. This information is used solely to process your order, provide customer support, and improve your shopping experience.

Payment Security
All transactions are processed through secure and encrypted payment systems. We do not store or have access to your full credit/debit card information, ensuring your financial details remain protected at all times.

Use of Information
Your information is used to:

• Process and fulfill orders

• Communicate order updates and customer service responses

• Improve our website, products, and services

We do not sell, trade, or share your personal information with third parties, except as necessary to complete your order (such as shipping providers).

​

Marketing Communication
By subscribing to our emails or SMS updates, you agree to receive promotional messages, exclusive offers, and updates from Jassy Extensions. You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

​

Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

​

Contact Us
If you have any questions regarding our Privacy & Safety practices, please contact us at:
jassyextensions@yahoo.com